Below you can find the terms of participation of TravelYou regarding all the daily excursions. We suggest you to read them carefully as you have to comply with them once you complete a booking through the website. TravelYou reserves the right to change the terms of participation any time finds it necessary.
USER’S ACCOUNT ON THE TRAVELYOU WEBSITE
The client must create a user account on the website of TravelYou and provide the necessary information during the reservation process (full name, telephone, e-mail) for the final confirmation of the reservation. The client is responsible for the confidentiality of the private password and can change it any time he/she wishes. The client can deactivate the user account on the website anytime.
MINORS – BABIES–CHILDREN
TravelYou does not provide services to minors (<18 years old) without adult supervision.
The coaches do not provide child safety seats.
PETS
The transfer of small-sized animals up to 7 kg is permitted only in special dimensions baskets of 50x40x70cm, with a muzzle and only in the passenger compartment. The responsibility for their supervision throughout the duration of the trip (food, water, shadow, tranquillity) is of their owners. The owners must also comply with the pet policy and the rules of each.
PAYMENT
The payment is realized via credit, debit and prepaid cards of Visa, Mastercard, Maestro, Diners, Discover
PRICES
The price for all the activities is per person. The price of the ticket does not include either the client’s personal expenses or the tip for the driver, trip-attendant or guide. The price is subject to change without notification.
CANCELLATION
Cancellation of the reservation can be made for free 48 hours before the start of the tour. Otherwise, the cost of the tour is non-refundable.
LOSS-THEFT
If a ticket is lost or stolen, the customer should sendan email to travelyou.gr, in order to give details and get a new voucher. If a ticket is lost or stolen just before the departure of the bus, the customer should give to the trip attendant his/her data, so that he/she can confirm the reservation and allow him/her the entrance.
All payments made using the card are processed through the electronic payment platform of “Nexi XPay” of Nexi Payments Greece S.A. and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer – SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.
Who we are
Our website address is: https://travelyou.gr.
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